Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, Google/YouTube account details
• Payment Information: Credit card details, billing address, payment history
• Communication Data: Messages, emails, and other communications with us
• Business Information: Company name, tax ID, business documentation

1.2 Information We Collect Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, links clicked, referring URLs
• Location Data: Approximate geographic location based on IP address
• Analytics Data: Performance metrics and user behavior patterns

1.3 Information from Third Parties

We may receive information about you from:

• Payment processors
• Analytics providers
• Marketing partners
• YouTube/Google (with your authorization)

2. How We Use Your Information

We use the information we collect to:

2.1 Provide Services

• Process and deliver YouTube channel purchases
• Manage your channels during the service period
• Communicate about your services
• Process payments and maintain records
• Provide customer support

2.2 Improve Our Business

• Analyze usage patterns and preferences
• Develop new features and services
• Conduct market research
• Prevent fraud and enhance security

2.3 Marketing and Communication

• Send service updates and announcements
• Provide marketing communications (with consent)
• Respond to inquiries and requests
• Send transactional emails

2.4 Legal Compliance

• Comply with legal obligations
• Enforce our terms and policies
• Protect rights and safety
• Respond to legal requests

3. Disclosure of Your Information

We may share your information with:

3.1 Service Providers

Third-party vendors who assist us in operating our business, including:

• Payment processors (Stripe, PayPal, etc.)
• Email service providers
• Analytics platforms
• Customer support tools
• Cloud storage providers

3.2 Business Partners

With your consent, we may share information with:

• YouTube/Google for channel transfers
• Marketing partners for co-marketing initiatives
• Affiliate partners

3.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Respond to government requests
• Protect our rights and property
• Prevent illegal activities

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 Aggregated Data

We may share aggregated, non-personally identifiable information publicly or with partners for business purposes.

4. YouTube/Google Integration

Our services require integration with YouTube and Google services. By using our services:

• You authorize us to access your YouTube channel data as necessary to provide services
• We may collect channel analytics, performance metrics, and subscriber information
• Channel ownership transfers are conducted through YouTube's official processes
• We comply with YouTube's API Services Terms of Service
• Your YouTube data is subject to Google's Privacy Policy

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: SSL/TLS encryption for data in transit
• Access Controls: Limited access on a need-to-know basis
• Secure Storage: Protected servers and databases
• Regular Audits: Security assessments and updates
• Employee Training: Privacy and security awareness

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Specific retention periods:

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limited processing
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@fortunemedia.io

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our services
• Improve user experience
• Provide targeted advertising

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand usage patterns
• Marketing Cookies: Track advertising effectiveness
• Preference Cookies: Remember your settings

You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

9. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. Third parties we work with include:

• Google Analytics: Website analytics
• Facebook Pixel: Advertising analytics
• Stripe: Payment processing
• Calendly: Appointment scheduling

Please review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 18, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to such transfers.

We implement appropriate safeguards for international transfers, including:

• Standard contractual clauses
• Data processing agreements
• Privacy Shield compliance (where applicable)

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information.

To exercise your California privacy rights, contact us at privacy@fortunemedia.io or call +1 (415) 714-5461.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

For general inquiries, visit our Contact Page.